Week 1 EOC: Great Customer Service

This past Easter I had several of my family members in town for the holiday. We decided to go to the Outback Steakhouse for dinner.  We managed to arrive in the middle of the afternoon, so there was almost no wait to get a table, even though there were six of us. Our server was fairly prompt at showing up to the table to greet us, take our drink orders, and inform us of their daily specials, all while having a fairly pleasing attitude. Several of us ordered their house steak, including myself. After approximately the normal time for that type of meal, our dinner was brought out to our table. Everyone was very pleased with their meal at the start, but after a few bites of my steak, it had gone from an enjoyable steak to one that was fairly tough to chew and rubbery. Shortly after this, our server returned to check on our meal. I politely informed them of the condition of my steak. The server, not even hesitating, offered to bring me out a new steak. Shortly after the server left, the manager on duty arrived at our table with the new steak. She apologized profusely for the quality of the steak, and asked if anyone of us would like desert, which would be on the house. The new steak was much better than the original one, and actually seemed to be their higher quality cut of steak instead of the house cut. All of us were fairly full and did not take them up on the offer of the free desert. Once we got our bill, we discovered that not only was my meal free, but all of our drinks were also taken off of the bill. This was easily the most seamless handling of a bad meal that I’ve encountered yet.

Week 1 EOC: My Voice

I have always been interested in art since I was a small child. It has been a part of my life and has helped shape who I am. After working in several non-creative fields for a number of years, ranging from casino dealing to Computer sales & repair, I decided to make a career move to one of my longest passions, Photography. With the coming of the digital age of photography, my background in fine arts and photography helps to give me a unique perspective and vision. The ability to see things around me, the unusual and odd, helps fuel my vision and the direction in my work. My current scholastic goal is to broaden my skills as a photographer, learning everything I can about the different styles and techniques available. Currently, I am working with both HDR (High Dynamic Range) photography, creating and morphing it into a personal style that is unique to me, and Studio Photography, learning how to properly light and position everything from crystal glass to people. With my vision and talent, I am able to create images that are exciting and enjoyable to look at. I excel at landscape photography and still life photography, while bringing new and interesting outlooks to both.